Your privacy is critically important to us. This Privacy Policy outlines how IndustryInnovate Appliance Repair collects, uses, and shares information from users of our website. By accessing or using our site, submitting a service request form, or communicating with us, you consent to the practices described in this Policy.

Information Collection

We collect personal information directly from you when you fill out our service request form, including your name, phone number, email address, and any other information you choose to provide. This information is sent to us via email for the purpose of fulfilling your service request.

We also collect non-personal information automatically as you navigate through our site. This may include cookies and web beacons to track usage patterns and improve your user experience. This data helps us analyze how our site is used and is not linked to any personally identifiable information.

Use of Information

We use the information we collect to contact you regarding your service request, for customer support, to improve our services, and to communicate promotional offers, if you have opted to receive such communications. By providing your information, you agree to allow us and our partners to contact you via phone, email, or text for the purposes stated above.

Information Sharing

We do not sell your personal information to third parties. We may share your personal information with our trusted partners who assist us in providing services to you, such as contractors or third-party service providers engaged in repair or operational support. These partners are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Opt-Out

If you wish to opt-out of receiving communications from us, please contact us at (626) 248-8793. Please note that it may take some time to process your request, during which time you may continue to receive communications from us.

Legal Terms and Liability

By using our website or services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. In the event of any claims, the maximum compensation is limited to $100. Users are responsible for their own legal fees and expenses should a dispute arise.

Changes to this Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Thank you for entrusting IndustryInnovate Appliance Repair with your service needs. We are committed to safeguarding your privacy and ensuring your experience with us is secure.